1. What we collect
When you contact Zevolta Energy by WhatsApp, email, or web form we receive the information you choose to share, typically your name, phone number, email, location, and details about your energy needs.
When you visit this website, our hosting infrastructure receives standard request logs (IP address, user agent, referrer) and we use privacy-respecting analytics to understand which pages help visitors.
2. Why we collect it
- To respond to enquiries and prepare quotations
- To deliver, install, and service Zevolta systems you have purchased
- To provide warranty support and after-sales communication
- To improve our products, website, and customer experience
- To meet legal, regulatory, and tax obligations
3. How long we keep it
We retain customer records for as long as is necessary to deliver our services and meet legal obligations, then dispose of them securely. Marketing contact data is retained until you ask us to remove it.
4. Who we share it with
We do not sell your data. We share only what is strictly necessary with installation partners, logistics providers, payment processors, and authorities where required by law.
5. Your rights
- Request a copy of the data we hold about you
- Request correction of inaccurate data
- Request deletion of data we no longer need
- Object to processing for direct marketing
6. Security
We apply industry-standard administrative, technical, and physical safeguards. No system is perfectly secure, but we take this seriously and respond promptly to any incident.
7. Contact
For privacy questions, email info@zevoltaenergy.com or WhatsApp us via the chat button on this page.